For safe travels and flexible bookings – see our COVID-19 restrictions for details ❯

Travel involves seeing places you’ve never seen before. This naturally gives rise to queries, concerns and doubts, so we’re here to put your mind at ease. Which tour is right for me? What should or shouldn’t I bring? How much do I tip? Should I try Berliner Weisse or Jagermeister for drinks? Here are the answers to your frequent questions:

ACCOUNT & PROFILE

How do I create a user account?
How can I access my user account?
The website does not recognize my account even though I already registered!
I forgot my password.
How can I change my email address?

CHOOSING A TOUR

How can I book a tour?
Which style of tour is best for me?
Are the tours REALLY free?
Travelling in Groups
Travelling Solo

BECOMING A TOUR OWNER

Who are the Be Original tour owners?
How to become a Be Original tour owner?
How to list a tour?!