Support Center → Your Account → Account Security → How do I know if an email or website is really from BOT?
Occasionally, people create fake emails or websites designed to look like BOT. These sites can be used to try to steal personal information, like your password or bank account info. This is often called phishing or spoofing.
If you receive an email or are directed to a website that looks like BOT but asks for confidential information, be cautious. When in doubt, always start at the BOT home page. Type https://www.beoriginaltours.com into your browser and go from there.
In this Article:
Fraudulent emails often include the BOT logo and a fake BOT address in the “From” line.
Fraudulent emails might also contain text taken from real BOT emails, such as a reservation confirmation message, payout confirmation, reservation reminder, or a request to update your profile. By making an email seem real, fraudsters hope to trick you into providing personal information that we would never ask for. Here are some signs to help you tell the difference:
Check for legitimate links
Fraudulent emails can contain links to fake BOT web pages that try to steal your information. Don’t click links in any email you’re not sure about.
A real link to BOT will begin with https://www.beoriginaltours.com. If you click a link that takes you to a page that looks like BOT but doesn’t start with this address, it’s a fraudulent page, and you should close it.
Check for official BOT domains
Fraudulent emails often come from domains that may appear similar. But legitimate emails from BOT will only come from the following domain: @beoriginaltours.com.
If it’s not sent from this address, it’s not from BOT.
Check the website address
Pay special attention to misspellings of BOT’s name. If Be Original Tours is misspelled in the website address, the website is fake.
Check for a lock icon in your browser
You can tell if a website is secure by looking for a lock icon in your browser’s address bar. All of BOT’s websites will show this icon. If this icon isn’t in the address bar, your connection to the website isn’t secure, and you shouldn’t enter any personal information.
Be wary of threatening tones
Fraudulent emails and websites typically have an urgent tone and threaten account suspension, loss of a reservation or booking, or a delayed payout if you don’t click a link or provide certain information immediately.
If it’s truly important, you’ll usually find more information in your BOT dashboard. If you have any doubt about an email’s authenticity, log in to your account and go from there.
If you believe you’ve encountered a web page designed to look like BOT, let us know by reporting the website’s URL at [email protected]. If you interacted with a fraudulent site or are concerned about the security of your account, contact us here.