Legal Terms
Terms of Service
- Terms of Service →
Payments Terms of Service
- Payments Terms of Service →
Privacy Policy
- Privacy Policy →
Privacy Policy Supplements
- Outside of Germany →
Member standards
- Copyright Policy →
- Guide Privacy Standards →
Fees
- BOT service fees →
- Collecting fees outside of BOT →
Touring Terms
- Listing Management Terms of Service →
- Tour Guest Refund Policy →
- Additional Terms for Guides →
- Find the cancellation policy for your booking →
- Guiding for guests with accessibility needs →
- Listings standards and requirements →
- How does my listing’s rating or reviews affect my ability to guide? →
Legal resources
- How does BOT respond to data requests from law enforcement? →
- Determining how you guide on BOT →
Money Transmission License Disclosures
- Money Transmission License Disclosures →
Our community policies
- Safety →
- Privacy →
- Anti-discrimination and accessibility →
- Account authenticity →
- Content and reviews →
- Community expectations →
- Cancellations and refunds →
- Payments and payouts →
- Guiding tours →